Job Purpose

To provide administration for assigned Erasmus Mundus postgraduate degree programmes hosted by the School of Social & Political Sciences. You will support the following assigned programmes in the first instance: a) International Masters in Security, Intelligence & Security Studies (IMSISS), b) Global Markets, Local Creativities Multiple Masters (GLOCAL), c) Central and East European, Russian and Eurasian Studies (CEERES).

Main Duties and Responsibilities

1. Act as main point of contact in the administration of the process for the selection and disbursement of Erasmus Mundus scholarships, including preparation of all scholarship applications for review, and the application of Financial Aid on MyCampus.

2. Provide administrative assistance with the planning and delivery of the teaching programme across assigned Erasmus Mundus programmes, including administrating courses at University of Glasgow, working in close partnership with the Erasmus Mundus Coordinator, School Postgraduate Course Administrators and relevant colleagues at Partner Institutions.

3. Coordinate and oversee the registration and enrolment of students on assigned Erasmus Mundus programmes, including assisting with the conversion of assessed marks from courses delivered by partner institutions, and publishing course and degree results to MyCampus.

4. Maintain accurate student records, including recording student mobility periods on the European Commission’s Online Mobility Tool.

5. Maintain programme and course Moodle sites, ensuring all information is accurate and up to date.

6. Provide specific support and advice to students registered on assigned Erasmus Mundus programmes and to prospective students, including management of the programme shared mailbox, resolving issues and problems by applying sound judgement.

7. Provide specific documentation to students registered on assigned Erasmus Mundus programmes, including documentation required for visa applications, using templates provided by the Erasmus Mundus Coordinator.

8. Administer events linked to assigned Erasmus Mundus programmes, including programme inductions, socials, seminars, conferences and graduations.

9. Attend consortium management committees and other similar consortium level forums where required, including progress and examination boards. Responsibilities at these meetings can include preparing and circulating agendas and additional relevant documents, minuting the meetings and circulating post-meeting actions.

10. Attend and contribute to EMJMD best practice meetings and administrative forums.

11. Administer staff visits and exchanges supporting the delivery of assigned Erasmus Mundus programmes.

12. Provide policy and administrative support and advice to the Programme Director(s) of assigned Erasmus Mundus programmes in the discharge of duties.

13. Any other relevant and appropriate duties as directed by the Erasmus Mundus Coordinator, Postgraduate Team Leader or Head of School Professional Services.

Knowledge, Qualifications, Skills and Experience 

Knowledge/Qualifications 

Essential: 

A1 SCVQ level 7, HNC, VQ 3, Higher or equivalent, preferably in the social sciences.

A2 Knowledge of administering and overseeing processes and procedures in accord with a rigorous compliance and governance environment and framework.

Desirable: 

B1 Undergraduate degree in the social sciences.

B2 Knowledge of Glasgow University business and student systems, including MyCampus (Student Records), Agresso (Finance), Moodle (VLE) and T4 (CMS).

B3 Knowledge of the structure and configuration of Post-graduate programmes.

B4 Knowledge of the delivery – in relation to both teaching and administration – of joint and/or multiple degree programmes, particularly at the postgraduate level.

Skills 

Essential:

C1 Written and verbal communication skills, including the ability to produce high-quality reports, guidance, briefings and web content for a wide variety of audiences.

C2 Tact, diplomacy and discretion to work effectively with a diverse community of students and staff and a variety of partner universities and organisations.

C3 Ability and confidence to work within a team environment, as well as independently.

C4 Ability to use professional initiative and judgement where and when appropriate.

C5 Attention to detail and accuracy.

C6 Anticipating and resolving administrative and logistical problems.

C7 Ability to multi-task and to ensure while doing so that service standards and procedural deadlines are met.

C8 Ability to organise and prioritise work to meet set deadlines.

Desirable: 

D1 Ability to up-date and maintain websites.

D2 Ability to undertake activities relating to social media, including Twitter and LinkedIn.

D3 Verbal and written competency in a second/multiple European language(s).

Experience 

Essential: 

E1 Experience in a relevant role (with qualifications or evidence of progression) and development gained from relevant work experience.

E2 Working within a customer-facing sector, including direct contact with a wide variety of service users.

E3 Experience of delivering to strict standards and timescales within a compliance and governance environment.

E4 Experience in the use of financial systems such as Agresso.

E5 Clerking formal committees, including the setting of agendas and the taking of minutes.

E6 Handling, analysing and manipulating data in Excel.

E7 Use of the full functionality of Microsoft Office.

E8 Ability to travel within Europe on occasion for business purposes.

Desirable: 

F1 Working within the Higher Education sector, preferably in a student-facing and/or teaching support capacity.

F2 Management and maintenance of websites.

F3 Management and maintenance of social media accounts, including Twitter and LinkedIn.

F4 Monitoring and maintenance of financial budgets.

Terms and Conditions

Salary will be Grade 5, £26,038 - £30,505 per annum.

This post is full time (35 hours per week) and open ended (permanent).

Closing Date: 23 February 2025 at 23:45