Job Purpose

The College of Medical, Veterinary and Life Sciences has created a Finance Service Centre of Excellence that is focussed on providing high levels of service to stakeholders and develops a culture of continuous improvement.

The role holder will be expected to support the Finance Hub Team Leader in optimising and standardising the services that the Hub provides to the Schools within the College. They will have a clear understanding of the needs of the customer base and the University standard accounting and transaction management processes and will work to provide an effective and efficient service level delivery.

In doing so, they will be expected to work with College administrative staff to ensure that purchase to pay, sales invoicing, journal processing and underlying data integrity are delivered in a controlled, effective and efficient manner utilising the appropriate standard University process and systems.

Main Duties and Responsibilities

1. Provision of Transaction Services to Schools within the College.

The role holder will be part of a single team working within the College Finance Function and delivering the following services to Schools:

• Purchase Order Processing: ensuring that orders are placed through Agresso on a timely basis and are compliant with all internal regulations, including Procurement requirements, budgetary checks and VAT checks

• Communication with internal customers to ensure that they are aware of the status of their orders

• Ensure GRN processing is properly carried by end users in relation to the orders and that automatic matching of supplier invoices can take place through the central University AP function

• Providing a single point of contact to users to support purchasing queries including outstanding orders, price queries, back orders and tracking of order numbers

• Provide a single point of contact for the acquisition of services using purchasing cards

• Process orders for travel ensuring that University regulations are complied with Sales order processing:

• Ensuring that sales invoices are processed on a timely basis and in compliance with documented internal controls

• Journal processing: the Hub will provide journal processing services for Schools Processing journals in accordance with the documented process of the Hub and ensuring that all internal controls are properly complied with

• There will be additional services that the Hub will provide in relation to the provision of ad-hoc information e.g. for audit requests and supplier standing orders and reconciliations.

• Assist in the production of this information as required

2. Provision of High Levels of Customer Service

• An essential element of the success of the Finance Hub is that end users (academics and administrative staff from the Schools) receive a high level of customer service, that their requests are dealt with promptly and that they have a named, accountable individual within the team dealing with their request.

• The role holder is expected to work within the Hub team to deliver on this objective. Specifically they will be the named, accountable contact for a particular area of the College.

• While the Hub will be centrally located, it is likely that end users may require face to face contact in order to support their requests. The role holder will be expected to travel between the University’s campuses in order to facilitate this.

3. General Finance Office Duties

The role holder will be expected to perform the following additional office duties:

• General duties relating to the office such as photocopying, answering telephone queries, assisting students and staff with finance process queries

• Filing of goods received notes etc. - Opening and distribution of mail

Knowledge, Qualifications, Skills and Experience

Knowledge/Qualifications 

Essential:

A1. Scottish Credit and Qualification framework level 5 or 6 (national 5 or 6, Scottish Vocational Qualification level 2 or 3) or equivalent including Maths and English

A2. Knowledge and understanding of finance process compliance and its importance A3. Use of Microsoft Office Packages – Word, Excel, Outlook

Desirable 

B1. Knowledge of corporate/ financial systems, policies and procedures

Skills 

Essential:

C1. Excellent interpersonal & communication skills, both verbal & written, with the ability to communicate effectively with all grades of staff both internally & externally

C2. Numeracy and the ability to understand and communicate financial information

C3. Ability to input financial information accurately into Agresso/equivalent

C4. Ability to organise & prioritise own workload, work with minimum supervision and to multi-task

C5. Accurate keyboard skills with a working knowledge of accounting systems, spreadsheets & word processing

C6. Attention to detail and the ability to challenge, ensuring policy and procedures are adhered to

C7. Ability to work in a change environment

Experience

Essential:

E1. Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills in a similar role

E2. Experience of working effectively in a financial environment at an appropriate level

E3. Experience of multi–tasking, using own initiative and being customer orientated

E4. Experience of working under pressure and prioritising workload

E5. Experience of working in a customer focused environment

Desirable 

F1 Good working knowledge of Agresso and University financial processes

Terms and Conditions

Salary will be Grade 4, £23,881 - £26,338 per annum.

This post is full time and open ended.

Closing date: 23:45 on Wednesday 2nd April 2025