Postgraduate Research Administrative and Operations Manager
- Posted 09 April 2025
- Salary Grade 8 £49,559 - £57,422 per annum
- End date 30 April 2025
- LocationGlasgow
- Job Type Management Professional & Administrative
- Reference171596
- Expiry 30 April 2025
Job description
Job Purpose
To lead the successful delivery of highly efficient and effective postgraduate research (PGR) administration within the College, ensuring management and development of the support is provided in all aspects of PGR academic and student administration. This includes overseeing the management of funded PhD programmes across the College. You will work in partnership with the Dean of Postgraduate Research to deliver targets and KPIs that support and advance the College’s strategic objectives.
Main Duties and Responsibilities
1. Play a lead role in delivering a highly professional, efficient and effective PGR service to ensure the needs and requirements of all PGR Convenors, supervisors and PGR students across the college are met.
2. Working in partnership with the Dean of Postgraduate Research and Associate Dean, PGR Convenors and senior colleagues on funded PhD grants, contribute towards the development and delivery of the College PGR strategy ensuring alignment with the Education and Research strategies.
3. Provide leading contributions to the planning and development of the College PGR strategy which will include considering targets, KPIs and budgets and providing advice to Senior colleagues and other key stakeholders to ensure college growth targets are met.
4. Overseeing the day-to-day management and leadership of a team of senior administrative staff, with responsibility for the administrative management of all PGR students in the college of MVLS, this encompasses financial aid, doctoral training portfolio and PGR students.
5. To manage and oversee the allocation of funding for Studentships working closely with the Finance Business partner to ensure effective use of college funds to maximise the studentship numbers. This will involve proactively forecasting student numbers, reviewing sources of funding, terms and conditions and ensuring governance and compliance are understood.
6. To lead on the management and analysis of PGR data within the college to be used to assist and inform on future budgets and external data reporting related to student numbers, completion and retention rates.
7. Working in partnership with the Doctoral Training Partnership (DTP) Administrative Manager to ensure there are appropriate administrative structures in place to support and deliver all funded PhD programmes in the Graduate School. This will include oversight of funded PhD applications, finances, final claim submission and allocation of resources within the PGR team.
8. Line management of staff in the PGR team with responsibility for staff development, annual review and performance.
9. Proactively establish, build and maintain effective working relationships with appropriate external partners to benefit PGR delivery within the College as well as the university as a whole, upholding the reputation and values of the institution.
10. Contribute to MVLS 2033 and university projects, ensuring the college PGR team is engaged and actively contributing where necessary
11. To play a lead role by supporting the College and University-wide Service Excellence programme reviewing and monitoring business processes to simplify, driving efficiency gains and improving the service provision to students and staff.
12. To contribute to the enhancement of the University’s international profile in line with the University’s Strategic Vision 'World Changers Together – World Changing Glasgow 2025 '
13. Undertake other duties as are assigned by the Head of Academic Governance and Graduate Administration
University of Glasgow - Explore - Strategy 2025
Knowledge, Qualifications, Skills, and Experience
Knowledge/Qualifications
Essential
A1. Scottish Credit and Qualification Framework level 9, 10 or 11 (Ordinary/Honours Degree, Post Graduate Qualification) or equivalent including being professionally qualified in a relevant discipline, with a broad range of professional experience in a similar management level role.
OR
Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills in a similar or number of different roles.
A2. Knowledge of governance and business processes in a large complex organisation
A3. Understanding of the HE sector and potential challenges
A4. Current knowledge and understanding of postgraduate research funding and environment
Desirable
B1. Knowledge of University funding and governance arrangements
B2. Knowledge of University of Glasgow processes and policies
B3. Knowledge of UKRI funding bodies including Doctoral Training Partnerships, Doctoral Training Grants and individual grant competitions.
Skills
Essential
C1. Excellent oral and written communication and presentational skills, with an ability to contribute to the development of funding applications and write reports for a variety of audiences.
C2. Excellent interpersonal skills, including the engage with staff, students, and a wide range of internal/external contacts at all levels.
C3. Proven ability to understand, communicate, negotiate and influence with diplomacy at all levels across differing groups of people.
C4. Highly effective leadership skills related to stakeholder management and business partnering.
C5. Resilience with ability to maintain momentum in the face of challenges and setbacks while focusing on prioritising between multiple and conflicting priorities.
C6. Strong understanding of financial planning and business analytics.
C7. Ability to develop and deliver and articulate operational plans to support strategic initiatives
C8. Excellent ability to empower, develop and motivate others to deliver a high-performance culture in a participative manner.
C9. Excellent people management, including supporting staff to ensure they provide an efficient and effective service whilst being encouraged to reach their potential.
Experience
Essential
E1. Relevant recent experience in a similar role with knowledge of university policies and procedures and of Higher Education.
E2. Excellent leadership and management skills, proven through delivery and activities in a changing and complex environment’
E3. Demonstrable experience of extracting, and manipulating data to contribute to annual reporting and decision making.
E4. Proven track record of leading a high quality, customer focused operational service dealing with a wide and diverse internal/external stakeholders.
E5. Experience of leading successful change management/project management programmes
E6. Experience of financial management
E7. Experience of managing a team of staff and aligning the day-to-day work and goals of the team to support with the organisation’s strategy and/or goals.
Desirable
F1. Experience of management of postgraduate research funding
F2. Experience of using Agresso or other finance systems.
Terms and Conditions
Salary will be Grade 8, £49,559 - £57,422 per annum.
This post is full time and open ended. Relocation assistance will be provided where appropriate.
The University of Glasgow has a responsibility to ensure that all employees are eligible to live and work in the UK. If you require a Skilled Worker visa to work in the UK, you will be required to meet the eligibility requirements of the visa route to be assigned a Certificate of Sponsorship.
Please note that this post may be eligible to be sponsored under the Skilled Worker visa route if tradeable points can be used under the Skilled Worker visa rules. For more information please visit: https://www.gov.uk/skilled-worker-visa.
As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.
As a valued member of our team, you can expect:
1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.
2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension , benefits and discount packages.
3 A flexible approach to working.
4 A commitment to support your health and wellbeing.
We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community here.
We endorse the principles of Athena Swan and hold bronze, silver and gold awards across the University.
We are investing in our organisation, and we will invest in you too. Please visit our website https://www.jobs.gla.ac.uk/benefits-salary-and-flexible-workingfor more information.
Closing date: 23:45 on Wednesday 30th April 2025