Job Purpose

To provide administrative support to a busy People & OD Shared Services team and be the first point of contact for all enquiries using our electronic helpdesk functionality including contractual changes for members of staff.

Main Duties and Responsibilities

1. To liaise with members of staff at all levels to provide advice on matters relating to the University’s People & OD policies and terms and conditions of employment. To identify matters requiring senior level input and provide the requisite background and relevant information to assist.

2. Provide administrative support to ongoing projects allocated to College People & OD including P&DR, Reward and Recognition and Promotion. Assume responsibility for collating and analysing data, arranging committee meetings, venues, catering and distributing papers, as required.

3. To work with the People & OD Assistant to ensure that all documentation in relation to the management of staff on fixed term/open ended contracts with funding review dates are issued in adherence with University policies and procedures and the legislative guidelines.

4. To update, retrieve and manipulate information from People XD to ensure that senior People & OD colleagues have accurate and up to date Management Information for meetings with Directors of Institute, Heads of School, and Administrators.

5. To produce monthly reports from the HR/Payroll (People XD) and work with the People & OD Assistants to ensure that all relevant correspondence is issued, and People XD is updated accordingly.

6. Support the People & OD Assistant in the management and amendment of contractual changes using People XD e.g., extensions, terminations, funding changes. Ensure that relevant correspondence is issued and uploaded to the Universities Electronic Documents and Record Management System (Sharepoint).

7. To provide administrative support for meetings including organising venues, hospitality, distribution of papers and note taking, as required.

8. Use of Agresso system to raise purchase orders and assist senior People & OD colleagues in monitoring the College budget. Responsible for monitoring and ordering stationery within the team, booking external courses and travel arrangements.

9. Develop and implement systems to standardise and improve office procedures.

10. To ensure that all People & OD documentation for the team is scanned, uploaded to personal files and stored on Sharepoint.

11. To complete all reference and mortgage requests received in adherence with People & OD timescales and in line with Data Protection requirements.

12. To support the development and maintenance of the College People & OD website using T4.

13. Any other duties as designated in support of the People & OD team.

Knowledge/Qualifications, Skills, Experience

Knowledge/Qualifications

Essential:

A1 SVQ Level 3, Standard Grades including English & Maths (GCSEs), City & Guilds or equivalent.

Skills

Essential:

C1 Detailed knowledge of Microsoft packages (e.g., Word including mail merge, Excel, including pivot tables, PowerPoint, Outlook).

C2 Good written, verbal communication and people skills [tact, diplomacy, discretion, assertiveness, and ability to handle difficult customers etc.].

C3 Ability to manage own time effectively, prioritise a busy workload and work around senior colleague’s requirements while still undertaking own work.

C4 High level of initiative and decision making to resolve issues and determine when to involve appropriate People & OD colleagues.

C5 Accuracy and attention to detail.

C6 Numeracy and the ability to understand financial budgets and report.

Desirable:

D1 Up to date knowledge of university policies and procedures, legislation, departmental best practice, departmental custom and practice, terms and conditions of employment and service standards.

D2 Completed or working towards a qualification in HR (e.g., Certificate in Personnel Practice).

Experience

Essential:

E1 Experience of inputting into an electronic HR/Payroll system.

E2 Experience of meeting minute taking.

E3 Experience working in a busy office environment or similar.

Terms and Conditions

Salary will be Grade 4, £23,581 - £26,038 per annum.

This post is full time (35 hours per week) and open ended (permanent)

Closing date: 23:45 3rd March 2025